Railway to decommission UTS on mobile App on March 1

Indian Railways would decommissoin UTS on mobile App with effect from March 1 and it will be replaced by RailOne App.

The decommissioning of the UTS App has been taken up in a phased manner. It started with disabling the facilities of season ticket booking/renewal and new user registration. Later, platform ticket booking and R-Wallet topup functionalities were also disabled, though the application continues to remain available on the App Store, a statement said.

The passengers were assured that the existing R-Wallet balance of users on the UTS App will remain completely safe and secure. The available R-Wallet balance will not lapse or be forfeited due to the decommissioning of the UTS App. The balance will be available for use on the RailOne App.

Passengers are advised to download and use the RailOne App, which will be the single, unified and official mobile platform for ticketing and passenger services, the statement said.

RailOne App offered unreserved, season and platform ticketing, along with access to reserved ticketing services, through a single, user-friendly interface.

The booking process would be simple and secure, with multiple payment options, including UPI, debit/credit cards, R-Wallet and net banking.

Live train running status, delays and updated arrival/departure timings, real-time coach position and platform information would help passengers board trains with ease.

Passengers can conveniently track PNR status (Confirmed/RAC/Waitlisted) and manage cancellations and monitor refund status—all in one place.

Passengers can also order food directly to their seats from IRCTC-approved vendors using RailOne App. Similarly, complaints, feedback and service requests can be lodged easily through integrated RailMadad support.

Existing IRCTC or UTS credentials can be used for signing in the RailOne app.