The India Justice Report’s (IJR), the ‘Consumer Justice Report 2026: Assessing Capacity of Redressal Commissions in India’,released on Thursday ranked Andhra Pradesh first among the 19 large and mid-sized States with populations of over one crore each followed by Madhya Pradesh, Rajasthan, Karnataka and West Bengal comprising the top five.

The report stated that there was only a 6% shortfall among Presidents in AP District Consumer Dispute Redressal Commissions and 3% among members, the least in the cluster (2025).

The State Consumer Dispute Redressal Commission reported the least share (4.75%) of cases pending for more than three years [2022-2024] and the State cleared nearly 93% of all its cases between 2020 and 2024.

There were nearly 19,000 cases filed with the AP SCDRC, of which 9,839 or 52% were ‘first appeals’, a legal remedy available to a party not satisfied with the decision passed by a district commission, and just 1,245 or 7% were consumer cases filed with original jurisdiction.

One in every three cases filed with the SCDRC was an insurance complaint followed by housing (12%) and banking (11%) sector complaints. The ‘others’ category, an unspecified category used on the e-jagriti portal, accounted for 3,574 or 20% of cases filed.


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